A. PERSONAL INFORMATION
Uprising Hub collects Personal Information from Visitors and Customers via interactive tools and forms located on Uprising Hub’ Website. Uprising Hub’ interactive forms and tools include, but are not limited to, LivePerson Chat, Contact Us, and Build A Solution. Uprising Hub does not collect, store, or use any Personal Information without an individual’s prior consent. Uprising Hub only collects, stores, and uses Personal Information in accordance with this policy. Personal Information that may be collected by Uprising Hub includes the following:
Personal Information is not collected from individuals unless they consent to provide such information to Uprising Hub. However, if a Visitor arrives at Uprising Hub’ Website via a search engine, referral tool or forum, certain Personal Information may be transmitted to Uprising Hub by a third party. Uprising Hub will use and store that information, if any is received, in accordance with this policy.
B. OTHER INFORMATION
Uprising Hub also collects standard information from Visitors using automated tools. These automated tools collect information such as a Visitor’s browser type and language, Internet service provider, Internet protocol (IP) address, access dates and times, Web pages viewed, search information, and other similar statistics. The automated tools used by Uprising Hub to collect this information include, without limitation, Web beacons, cookies, embedded Web links and other commonly used information-gathering tools.
The information we collect is used to provide services and products to Customers, process payments, diagnose problems with a Customer’s hosting environment, provide access to secure areas of this Website (i.e., LogicOps), personalize a Visitor’s experience on this Website, configure marketing and outreach programs, compile anonymous statistics for the purpose of improving the Website, track the number of times advertisements and emails are viewed, correspond with potential new customers (subject to their consent), and update services on a periodic basis.
As a managed hosting, networking and security services provider, Uprising Hub occasionally provides log monitoring services to Customers. These services involve monitoring a Customer’s data to ensure its integrity. This data is located in customer database and storage layers, and it may include Personal Information. Uprising Hub does not use or have control over this information, and Uprising Hub only stores logs that relate to its integrity but contain no Personal Information. Uprising Hub is not responsible for how Customers process or use data within their environments.
Except as otherwise provided in this privacy statement, Personal Information is for internal use and will not be communicated to a third party. Notwithstanding the foregoing, Uprising Hub may disclose Personal Information under the following circumstances:
If Uprising Hub otherwise desires to transfer information about you to third parties, you will first receive notice and the information will not be transferred without your prior consent.
Uprising Hub will answer questions regarding the collection, storage and use of Personal Information that we collect from this Website. You may request that we correct, delete, or restrict the use of your information by contacting Uprising Hub in writing via email at firstname.lastname@example.org, or via registered post or nationally recognized courier (i.e., BlueDart or DTDC) at:
Attn: Privacy Department
Uprising Hub Private Limited
40, Poulomi Aristos, Golden Mile Road
Kokapet, Hyderabad – 500075
Uprising Hub does not knowingly collect information from or about children under 18 years of age.
Uprising Hub acts only as a Data Processor with respect to Personal Information that is collected, stored or used by its Customers. Uprising Hub’ sole function is to provide the limited technical support needed to run Customers’ systems on Uprising Hub’ servers for the benefit of those Customers. In accordance with the provisions of Safe Harbor’s FAQ 10 – Article 17 contracts, Uprising Hub has entered into a contract with each one of its customers that defines its obligations with respect to Personal Information. Under the terms of each contract, Uprising Hub is obligated to process the data only in accordance with instructions from each Customer and to provide an appropriate level of security for the data.Thus, Uprising Hub is not required to apply the safe harbor principles to this information because the Data Controller in the European Union remains responsible for it vis-à-vis each respective individual in accordance with the relevant EU provisions (which may be more stringent than the equivalent Safe Harbor principles).
Where Uprising Hub collects Personal Information directly from individuals in the European Union, before collecting the information it will inform them about the purposes for such collection, the types of non–agent third parties to which Uprising Hub discloses that information, the choices and means, if any, Uprising Hub offers individuals for limiting the use and disclosure of their Personal Information, and how to contact Uprising Hub. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Information, or as soon thereafter as possible. In no event will Uprising Hub use or disclose such information for a purpose other than that for which it was originally collected.
C. ONWARD TRANSFER
Uprising Hub will answer questions regarding all Personal Information that we have collected. Upon request, Uprising Hub will grant an individual access to his or her Personal Information, or correct, amend, or delete that information where it is inaccurate, except where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where the rights of persons other than the individual would be violated.
Uprising Hub takes comprehensive measures to ensure proper handling of EU individuals’ data. These steps include employee training, periodic reviews, assessment and implementation of new (or applicable) technologies and purging of data, encryption, firewalls and restrictions on access. In addition, all personal data is located in data center facilities with enhanced security features. All data is safeguarded to established security standards. Due to the nature of the Internet, however, Uprising Hub cannot guarantee the security of personal data.
F. DATA INTEGRITY
We take reasonable measures to ensure that any Personal Information collected is relevant for the purposes for which it is to be used. Uprising Hub does not process Personal Information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by the individual. To the extent necessary for those purposes, steps to ensure that data is reliable for its intended use, accurate, complete, and current.
Uprising Hub will cooperate with European Data Protection Authorities, the U.S. Department of Commerce, the U.S. Federal Trade Commission, relevant state or provincial agencies, and law enforcement and judicial authorities in investigating any privacy complaints or suspected violations of privacy laws or Uprising Hub’ Safe Harbor commitments, as well as in rectifying any noncompliant practices.
Uprising Hub is not responsible for how our Customers handle Personal Information. This policy is limited by applicable legal, regulatory, ethical, or public interest consideration, and as expressly permitted or required by any applicable law, rule, or regulation. In addition, Uprising Hub reserves the right to disclose Personal Information reasonably related to the sale or disposition of all or part of its business.